Technology Is Essential During COVID-19

Oak City Properties Has the Technology You Need

Technology has changed the property management and real estate industry for the better over the years. Now, with the coronavirus, it is even more relevant that technology is the key to keeping your rental property running smoothly, and your tenants happy as we navigate these new developments with social distancing and restricted mobility.

At Oak City Properties, we were 100% ready to embrace a world where property management was done through technology. With the help of our 24/7 online portal, we had processes in place, which allowed us to keep moving forwards with little to no disturbances. Through the use of technology, Oak City Properties has been able to

  • Stay connected with our homeowners and tenants
  • Help those in the Raleigh area buy and rent homes while keeping in mind the safeguards put in place
  • Keep our business running smoothly with little to no disruption
  • Put processes in place to handle rental properties from both the tenant and landlord viewpoint

Online Portal

Our online portal provides us with a digital platform to address the needs of both our landlords and tenants. Through the portal, tenants are able to

  • submit maintenance
  • set up direct deposit to make online payments easily
  • have 24/7 access to chat boards to address any questions with our property management team

Email and Phone

While we are no longer operating out of our main office, our remote staff is available to answer any questions via email or phone. Are you having an issue after hours? No problem! We have an emergency phone number so that tenants (and homeowners) can get assistance for any concerns after regular business hours.

Virtual Tours

Marketing a rental property has changed due to the COVID-19 restrictions. We can no longer place a home on an online marketing tool and simply show the property to any and all potential tenants. To combat social distancing, we are providing the option to virtually tour a home for rent. This option allows potential renters to view the home through a virtual tour while never stepping foot on the property. We understand that this is a new and different way of marketing your rental property, but we are adapting with the times to keep our landlords competitive. At Oak City Properties, we are thinking outside the box to keep your rental income steady.

If your rental property is about to become vacant and you don’t feel comfortable making a virtual tour yourself, we can help you with the process.

Think About a Property Management Company

Not 100% sure how to handle the coronavirus and your rental home? Think about hiring a property management company. At Oak City Properties, we have been taking care of rental properties for years! We have procedures in place that can protect you and potential renters during these uncertain times, and will do so with your best interest in mind. We make sure to work with you each step of the way when renting your property. Our full management property service will market the property, locate prospective tenants, and show the home. Once a tenant is placed in your rental property, we will: collect rent payments, assess and collect late payment fees, provide 24/7 maintenance, help with accounting/tax services, and deal with any court appearances in the event of an eviction.

If you are interested in learning more, give us a call at (919)-232-9222 or check out our website: https://oakcityproperties.com

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