Our response to Coronavirus/Covid-19

Due to the current outbreak regarding Coronavirus/Covid-19. Oak City Properties Realty & Management, LLC has modified operations to limit the spread of the virus to staff, clients, contractors
and others. While we understand that this could present an inconvenience, we do ask for your patience and understanding as we ALL go through this unprecedented occurrence.

Until further notice: Our office will be closed to all visitors. Tenants are asked to utilize your online portal for rental payments and maintenance requests. There will be a “Dropbox” at our building entrance should you need to use it but we ask for your cooperation to only use this as a last resort. You can also utilize the mail for payments, paperwork, etc… If you have any questions, please contact your agent or our office.

Our commitment to you remains unchanged.

While the office is currently closed, our team will be available and is working remotely. So, all telephone numbers and emails will be working. Response time may be slightly affected, and we apologize in advance for this. However, we are all working and will be able to call you/contact you back as soon as possible.

Fortunately, most of our systems and procedures utilize online/electronic platforms. However, we do ask for your patience while everyone is adjusting to this new situation. Payments, non-emergency maintenance, and other responses may be temporarily slower than normal, but we will do our best to make sure that all matters of business are attended to while also ensuring your safety, our employee’s safety, and our vendors’ safety.

Thank you for your understanding and patience. We look forward to getting back to normal as quickly as practical.

We wish you all safety and good health during this time and as always, thank you for your business.

Respectfully,

Oak City Properties Realty & Management, LLC Team